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Whether you have a question about your order, need help using your OMRON device, or want to know about warranties and service, this page is your fastest route to answers. Browse the topics below or reach us directly.
Where is my order?
Use Track My Order to check your shipment status in real time.
How do I cancel or modify an order?
Please refer to our Shipping, Exchange and Cancellation Policy for full details.
Can I return or exchange a product?
Return and exchange conditions are covered in our Shipping Policy.
How do I use my OMRON device?
Download the instruction manual for your product from our Instruction Manual page.
My device is showing an error code. What should I do?
Check the troubleshooting section of your instruction manual first. If the issue continues, call 1800-419-0492 or email callcentre@omron.com.
Do OMRON blood pressure monitors need calibration?
No. OMRON Automatic Blood Pressure Monitors do not require calibration. We recommend having the device inspected every 2 years. Inspection is free within the warranty period. A service fee applies after the warranty period ends.
Register online at: omronhealthcare-ap.com/in/warranty (official Asia Pacific portal — verified live)
Is my product covered if purchased overseas?
No. OMRON devices are covered by local warranty only. Products purchased overseas or from unauthorised resellers are not eligible for warranty service in India.
Where do I get my device repaired?
Find your nearest authorised service centre using our Service Network Directory.
Is there a charge for repair?
No charge if your product is within the warranty period. A service fee applies for out-of-warranty products, excluding the cost of replacement parts.
How does OMRON use my personal data?
Read our Privacy Policy for Asia Pacific Region for complete details.
How do I request access to or deletion of my data?
Email: pdp-omcp@omron.com
Our Customer Care team is available Monday to Friday, 9:00 am to 5:30 pm IST.
Call: 1800-419-0492
Email: callcentre@omron.com
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