FAQ About OMRON Connect App

Get answers to the most frequently asked questions about The OMRON Connect Application and make a confident buying decision.

Frequently Asked Questions

Go through our FAQs to learn more about the OMRON Connect App, its usage, features, and how it can help in home health management.

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I bought these Omron Bluetooth-connected models BP786N, BP761N, BP653 or BP654 from overseas but not able to find them on Omron connect app in India.

The mentioned models are only for sale in the US and Canada. Due to the regulatory situation in different countries, the app for use with Omron Bluetooth-connected models differs and may not be available for use locally. Omron Wellness app is only available in US and Canada for use with the US models that are not registered for sale in India. Omron connected models BP786N (10 series), BP761N (7 series), BP653 (10 series) or BP654 (7 series) can only be sync-ed with OMRON Wellness App (for US and Canada). Please email callcentre@omronbrandshop.com if you have any other questions.

May I use the Omron connect app with Evolv Wireless Upper Arm Blood Pressure Monitor (BP7000)?
The mentioned models are only for sale in the US and Canada. Due to regulatory situation in different countries, the app for use with Omron Bluetooth-connected models differs and may not be available for use locally. BP7000 can only be sync-ed with OMRON connect App (downloaded from US and Canada App Store). Please email callcentre@omronbrandshop.com if you have any other questions.
I am not able to pair my HEM-7600T Smart Elite with the Omron connect app.
  1. Ensure that the Omron connect app is downloaded under the local country app store setting.
  2. Check that your device and operating system is compatible with the app. You can check this information at https://www.omronconnect.com/general/
  3. Please email our Customer Service at callcentre@omronbrandshop.com if you need further assistance.
What happens if I take a reading before pairing it to my mobile device?

If you take a reading before pairing the monitor with your mobile device, all readings taken previously will be lost.

How do I use this Bluetooth-connected blood pressure monitor Smart Elite+ HEM-7600T with multiple users?

Yes, Smart Elite+ HEM-7600T can be used by multiple users. The same blood pressure monitor can be synced with multiple mobile devices.

For both models, after a reading is taken, be sure to sync the reading with the desired mobile device. Once that is done, the same reading cannot be transferred to another mobile device. Hence you can repeat the same process with a different user and different mobile device.

Please email callcentre@ap.omron.com if you have any other questions.

We wish to caution job seekers that OMRON does not authorize external parties to conduct employment drives or extend offers of employment on its behalf. OMRON does not make unsolicited offers of employment and ask for any financial commitment from a candidate as a pre-employment requirement. Further, Omron does not contact prospective candidates through WhatsApp, Telegram or any other instant messaging apps or social media websites. Please be aware that if you receive or see any request of this regard, it might be coming from parties or persons that are not affiliated to OMRON in any way.

OMRON bears no responsibility for the consequences of the actions either from the fraudsters or the victims.

Customer Support Center: Call at 1800-419-0492 between 9 am to 5:30 pm on Monday till Friday (Except holidays).

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